Please note that the UNIQA office at CERN (Main Building) will be closed from Monday 16.03.2020 until further notice. During that period, you can reach UNIQA by telephone on 72730 or +41 22 718 63 00 or by sending a message to: uniqa@cern.ch.

Your claims will continue to be processed during this difficult period. For urgent medical assistance, you may call UNIQA Assistance +41 22 819 44 77, 24h/day throughout this period. Please note that this service only provides medical advice and urgent assistance services and is not in a position to inform you on the coverage by CHIS of medical expenses.

Reimbursement claims must be sent by post, preferably in a correctly stamped “blue envelope” if you have one (or in another envelope if not), to the following address: UNIQA, 94 rue des Eaux Vives, CP 6402, 1211 Genève 6.
We would also like to remind you that claims can be submitted up to 12 months following the date of the bill.

The office at CERN will welcome you back to the usual schedule when the situation returns to normal.