On 12 January 2026, CERN’s Medical Service implemented KENORA, a new occupational health management system to modernise and strengthen occupational health monitoring across the Organization, replacing the existing KITRY (medical records) and PLAMED (planning tool). It is based on a single, secure platform and represents a significant step forward in the management of occupational health activities at CERN.

KENORA simplifies data management, automates appointment scheduling and the upload of laboratory results, and enables secure teleconsultations directly through the KENORA application. Compliant with ISO/IEC 27001 and HDS (health data hosting) standards, the system ensures enhanced protection of sensitive information.

Its key features include:

• Centralised data management: a unified dashboard aggregates occupational health indicators in real time, enabling risk-based monitoring and the implementation of appropriate preventive actions.
• Enhanced functionality: the system supports the management of individual occupational health records, medical visits, care provided at the infirmary and psychological consultations. Each activity is compartmentalised, while each unit within the Medical Service is provided with a dedicated workspace to manage its specific responsibilities, including accident follow-up, workplace risk assessments and a survey feature for targeted prevention campaigns.
• User accessibility: employed members of the personnel (MPEs) can manage their own appointments when prompted by KENORA, in particular for onboarding, periodic and exit medical visits.

Walid Fadel, Head Nurse at the CERN Medical Service, emphasises its impact: “KENORA enables the full exploitation of available information. This approach allows more precise and targeted monitoring, as well as the implementation of better tailored health prevention and health promotion measures, based on detailed and objective analyses of identified risks and needs.”

The implementation of the new tool is the result of a 1.5-year-long collaboration between the Medical Service, other HSE groups, the Legal Service, IPT, SCE, IT Security, FAP, HR and Data Privacy teams. By reducing administrative burdens and enhancing proactive responses to health and safety challenges, this innovation reflects CERN’s commitment to leveraging technology for improved data accuracy, accessibility and security, setting a new standard in occupational health management.