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CHIS – New insurance cards and phone numbers valid from 1 January 2015

New health insurance cards will be posted to CHIS members by mid-December. The new cards are valid from 1 January 2015 and will no longer indicate an end date. You may use the card as long as you are member; if lost, a new card will be delivered on request.

From 1 January 2015, please use the telephone numbers printed on your new insurance card:

  • +41 (0)22 718 63 00 for UNIQA’s Head Office, available during office hours
  • +41 (0)22 819 44 77 for UNIQA medical assistance and telemedicine, available 24/7
  • +1 844 477 0777 in the event of hospitalisation in the USA, available 24/7

Further information on the new services (UNIQA assistance and telemedicine) is available in the CHIS Bulletin 39, which you will receive at your home address during the second half of December.

Please note that from 1 January 2015:

  • You should not call the emergency number 24/24 on your old insurance card, as this service will be discontinued.
  • You no longer need to obtain a separate insurance card from Medsave prior to your travel to/stay in the USA. In the event of hospitalisation, calling the dedicated telephone number on the back of the new insurance card is sufficient to benefit from the favourable hospitalisation conditions.